Terms of service

Terms of Service

Last Updated: 2026-07-14

Welcome to Brault App Corporation (“Brault,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our websites, cloud storage and digital asset management platform, file transfer features, desktop and mobile applications, and related services (collectively, the “Services”). By creating an account, clicking to accept, or accessing or using the Services, you (“User” or “you”) agree to be bound by these Terms, which form a legally binding agreement between you and Brault App Corporation, a company registered in the State of Delaware, United States.

IMPORTANT NOTICE: IF YOU RESIDE IN THE UNITED STATES, SECTION 20 OF THESE TERMS CONTAINS A BINDING INDIVIDUAL ARBITRATION PROVISION AND A CLASS ACTION WAIVER THAT AFFECT HOW DISPUTES BETWEEN YOU AND BRAULT ARE RESOLVED. PLEASE READ THEM CAREFULLY. YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS AS DESCRIBED IN SECTION 20. CONSUMERS IN THE EEA, THE UNITED KINGDOM, AND OTHER JURISDICTIONS WITH PROTECTIVE LAWS ARE NOT REQUIRED TO ARBITRATE, AS EXPLAINED IN SECTION 20.

Please read these Terms carefully before accessing or using our Services. If you do not agree to these Terms, you must not create an account or use our Services.

1. Acceptance of Terms

By creating an account, clicking to accept, or accessing or using the Services, you:

  • Represent that you have the legal capacity to enter into these Terms.
  • Agree to be bound by these Terms and all applicable laws and regulations.
  • Agree to our Privacy Policy and Cookie Policy, which are incorporated into these Terms by reference.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and “you” refers to that organization.

2. Description of the Services

  • Cloud Storage and Digital Asset Management: Brault provides cloud storage and digital asset management for businesses, teams, freelancers, and individual users, including file organization, boards, metadata, previews, search, review and feedback tools, and file transfer and sharing features. Your data is primarily stored on Amazon Web Services (“AWS”) infrastructure.
  • Applications: The Services include web applications and software applications for desktop and mobile operating systems (the “Apps”), licensed to you as described in Section 11.
  • Artificial Intelligence: Certain features of the Services use artificial intelligence, as described in Section 9.
  • Changes to the Services: We are continuously improving the Services and may add, modify, or discontinue features at any time. Where a change materially reduces the core functionality of a paid plan, we will give you at least 30 days’ notice where reasonably possible. In that case you may cancel the affected plan, and for annual plans we will provide a pro-rata refund of the fees covering the reduced portion of the service for the remainder of the paid term.

3. Eligibility and Accounts

  • Eligibility: You must be at least 18 years old, or the age of legal majority in your jurisdiction, to use the Services. The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
  • Account Security: You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately at support@brault.app of any unauthorized use of your account.
  • Accuracy of Information: You agree to provide accurate and current information when creating your account and to keep it updated.

4. Subscriptions, Fees, and Auto-Renewal

  • Subscription Plans: Some features or storage tiers require payment of fees, as described on our website or within the Services. Applicable taxes may be added where required by law.
  • Automatic Renewal: Unless you cancel before the end of the then-current billing period, paid subscriptions renew automatically for successive periods equal in length to the previous period, and you authorize us to charge your payment method the then-current fees at each renewal. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period.
  • Price Changes: We may change subscription prices with at least 30 days’ notice; price changes apply from your next renewal. If you do not agree to a price change, cancel before it takes effect.
  • Payment Terms: Payments are processed by third-party payment processors. Payments are due at the time of subscription or renewal. Except where required by law or expressly stated in these Terms, fees are non-refundable.
  • Late or Failed Payment: If your payment method is declined or fails, we may downgrade, suspend, or terminate your account or access to paid features until all outstanding amounts are paid.

5. Your Content

  • Ownership: You retain all rights, title, and interest in and to the files, documents, media, and other content you upload to or create in the Services (“User Content”). These Terms do not give Brault any ownership of User Content.
  • License to Brault: Solely to operate, provide, secure, and improve the Services, you grant Brault a non-exclusive, worldwide, royalty-free license, sublicensable only to service providers acting on Brault’s behalf and solely as necessary to provide the Services, to host, store, cache, reproduce, transmit, display, and process your User Content, and to create technical derivatives of it strictly as needed to provide the Services (for example thumbnails, previews, proxies, transcoded versions, and search indexes). This license ends when your User Content is deleted from the Services, except for residual copies in backups kept for a limited period and copies already shared with others at your direction.
  • Responsibility for Content: You are solely responsible for all User Content that you upload, store, share, or transmit via the Services, and you represent that you have all rights necessary to do so. Brault does not endorse, verify, or guarantee the accuracy, quality, or legality of User Content.
  • No Obligation to Monitor: We have no obligation to monitor User Content, but we reserve the right to review, block, or remove User Content that we reasonably believe violates these Terms or applicable law, and to suspend or terminate the accounts of violators.

6. Sharing, Links, and Visitors

  • Your Sharing Choices: The Services let you share content through invitations, shared links, transfers, and similar features. You control what you share and with whom. Anyone with access to a shared link may be able to view, download, or (where you allow it) upload or comment on the shared content. Brault is not responsible for the actions of the people you share content with.
  • Visitors: People who access shared content without an account (“Visitors”) must also comply with Section 7 (Acceptable Use), and the disclaimers and limitations in Sections 17, 18, and 20 apply to their access to and use of the Services.

7. Acceptable Use

You agree to comply with all applicable laws and regulations, and you will not, and will not permit others to:

  • Upload, store, or share content that is illegal, infringing, defamatory, or that violates the rights of others (including intellectual property, privacy, and publicity rights).
  • Upload, store, or share child sexual abuse material or content that sexually exploits or endangers minors; we report such material to the relevant authorities.
  • Upload or transmit viruses, malware, or other harmful code, or use the Services to phish, spam, or defraud.
  • Probe, scan, or test the vulnerability of the Services, breach or circumvent security or authentication measures, or access non-public areas of the Services.
  • Interfere with or disrupt the Services, or attempt to circumvent storage limits, plan limits, or technical restrictions, including through abusive automated access.
  • Reverse engineer, decompile, or disassemble any part of the Services, except to the extent such restriction is prohibited by law.
  • Resell, rent, or provide the Services to third parties as a service bureau, or misrepresent your affiliation with Brault.
  • Use the Services in violation of export control or sanctions laws (see Section 23).

8. Copyright Policy (DMCA)

  • Notices of Infringement: If you believe content stored on the Services infringes your copyright, send a notice compliant with 17 U.S.C. § 512(c)(3) to our designated agent: Brault App Corporation, Attn: Copyright Agent, 8 The Green 19668, Dover DE 19901, United States; email: support@brault.app (subject “DMCA Notice”). Your notice must identify the copyrighted work, the infringing material and its location, your contact information, a good-faith statement, a statement of accuracy under penalty of perjury, and your physical or electronic signature.
  • Counter-Notices: If your content was removed due to a copyright notice and you believe the removal was mistaken, you may send a counter-notice compliant with 17 U.S.C. § 512(g)(3) to the same address. We may restore the content unless the original claimant files a court action within 10 business days.
  • Repeat Infringers: We will terminate the accounts of repeat infringers in appropriate circumstances.

9. AI Features

  • How AI Is Used: Certain features of the Services — such as search, automatic tagging, content analysis, and assistant features — use artificial intelligence. These features may be powered by Brault’s own AI systems hosted on our infrastructure, by third-party AI service providers, or by a combination of both, and the specific mix may change at any time as we scale and improve the Services. When you use these features, relevant User Content and queries are processed by those systems to provide the feature.
  • No Training on Your Content: We do not use your User Content to train Brault’s or third parties’ general-purpose AI models, and we select and configure our third-party AI providers so that they do not use your User Content to train their foundation models, except where you give us your explicit consent. Our third-party AI providers are bound by contractual obligations of confidentiality, security, and data deletion, and are prohibited from using your User Content to train their models.
  • AI Output Disclaimer: AI-generated results (including search results, tags, descriptions, and assistant responses) are generated automatically and may be inaccurate, incomplete, or inappropriate. They are provided for convenience only, do not constitute professional advice, and must be reviewed by you before you rely on them. To the fullest extent permitted by law, Brault disclaims all liability arising from reliance on AI-generated output.

10. Third-Party Services and Integrations

  • Service Providers: We use third-party providers — such as cloud infrastructure (AWS), payment processors, and AI providers — to deliver the Services. Brault remains responsible for selecting and managing its service providers in accordance with applicable law and its contractual commitments. To the fullest extent permitted by law, however, Brault is not liable for damages or losses caused by events genuinely beyond its reasonable control, including a third-party provider’s acts or omissions that Brault could not reasonably have prevented.
  • Integrations You Connect: The Services may let you connect third-party services (for example, importing files from other storage providers). Your use of those third-party services is governed by their own terms and privacy policies, and you authorize us to access and process the data you choose to import.

11. Software, Desktop and Mobile Apps

  • License: Subject to these Terms, Brault grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and use the Apps on devices you own or control, solely to use the Services. The Apps are licensed, not sold.
  • Automatic Updates: The Apps may download and install updates automatically to keep the Services secure and functional. You consent to receiving such updates as part of using the Apps; you can stop receiving them by uninstalling the App.
  • Restrictions: You may not copy, modify, distribute, sell, or lease any part of the Apps, and you may not reverse engineer or attempt to extract their source code, except to the extent such restrictions are prohibited by law.
  • Local Files: Features that make your files available in your operating system’s file browser may keep local copies or placeholders on your device. You are responsible for securing the devices on which you install the Apps.

12. Beta and Experimental Features

We may offer features identified as alpha, beta, preview, early access, or experimental. They are provided “AS IS,” may contain errors, may change or be discontinued at any time without notice, and may be subject to additional terms. We may suspend or modify them without liability.

13. Data Protection, Backups, and Catastrophic Loss

  • Infrastructure: Brault stores data primarily on AWS. While AWS maintains high standards of data protection and redundancy, no system is entirely immune to failure or catastrophic loss.
  • Disaster Recovery: Brault takes commercially reasonable measures to protect against data loss, including encryption, storage redundancy and replication across AWS infrastructure, and documented backup and recovery procedures. No system can guarantee against every failure, and in the event of a catastrophic failure, data loss, or any event beyond our reasonable control, our liability for the resulting damages or losses, including permanent data loss or corruption, is governed by the disclaimers and limitations in Sections 17 and 18.
  • No Absolute Guarantee — Keep Backups: You acknowledge that no guarantee or warranty is provided that your User Content will never be lost or compromised. The Services are not intended to be your sole repository for critical data, and you are responsible for maintaining independent backups of content you cannot afford to lose.

14. Privacy

Our Privacy Policy describes how we collect, use, and protect personal information in connection with the Services, and our Cookie Policy describes our use of cookies and similar technologies. Both are available in the Services and are incorporated into these Terms by reference.

15. Feedback

If you send us suggestions, ideas, or other feedback about the Services, you grant Brault a perpetual, irrevocable, worldwide, royalty-free license to use it for any purpose, without any obligation or compensation to you.

16. Term, Suspension, and Termination

  • Term: These Terms remain in effect as long as you access or use the Services or maintain an account.
  • Termination by You: You may stop using the Services and delete your account at any time.
  • Suspension and Termination by Brault: If you breach these Terms in a way that can be cured, we will give you notice and a reasonable opportunity of at least fifteen (15) days to cure before terminating, where practicable. We may suspend or terminate your access immediately and without prior notice in cases of fraud, abuse, a security risk, non-payment, illegal content, or where required by law or reasonably necessary to protect the Services or other users. We may also discontinue an account or plan for legitimate business, operational, security, or legal reasons on reasonable prior notice and with an opportunity to export your User Content; if we do so without cause for a paid plan, we will refund the prepaid fees covering the remainder of your billing period as your sole remedy.
  • Effect of Termination; Data Export: Upon termination, your right to use the Services ceases. Except where your account was terminated for a serious violation of Section 7 or where prohibited by law, we will use commercially reasonable efforts to allow you to export your User Content for 30 days after termination, after which we may delete it from our active systems.
  • Survival: All provisions which by their nature should survive termination will survive, including ownership provisions, feedback license, warranty disclaimers, limitations of liability, indemnification, and Section 20 (Dispute Resolution).

17. Warranty Disclaimer

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. BRAULT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT YOUR CONTENT WILL NEVER BE LOST. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

18. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) BRAULT AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, GOODWILL, BUSINESS INTERRUPTION, OR LOSS OR CORRUPTION OF DATA, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) BRAULT’S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (I) THE AMOUNTS YOU PAID TO BRAULT FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE LIABILITY, OR (II) ONE HUNDRED US DOLLARS (USD 100).

THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION DO NOT APPLY TO: (A) FRAUD OR WILLFUL MISCONDUCT; (B) GROSS NEGLIGENCE, WHERE APPLICABLE LAW DOES NOT PERMIT ITS EXCLUSION; (C) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; (D) A BREACH BY BRAULT OF ITS CONFIDENTIALITY OBLIGATIONS; (E) BRAULT’S INFRINGEMENT OF A THIRD PARTY’S INTELLECTUAL PROPERTY RIGHTS; OR (F) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW. THEY DO NOT AFFECT THE NON-WAIVABLE STATUTORY RIGHTS OF CONSUMERS IN JURISDICTIONS WHERE SUCH LIMITATIONS ARE RESTRICTED.

19. Indemnification

You agree to indemnify, defend, and hold harmless Brault, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees and costs) arising out of or connected with:

  • Your User Content, including any claim that it infringes or violates the rights of a third party.
  • Your unlawful use of the Services.
  • Your material breach of these Terms.
  • Your violation of any rights of another party, including any intellectual property, publicity, confidentiality, property, or privacy rights.
  • Your fraudulent, willful, or grossly negligent conduct.

As a condition of indemnification, Brault will promptly notify you in writing of any claim for which it seeks indemnification, will give you control of the defense and settlement of the claim (provided that any settlement that imposes a non-monetary obligation on Brault or admits fault on its behalf requires Brault’s prior written consent, not to be unreasonably withheld), and will provide reasonable cooperation at your expense.

20. Dispute Resolution — Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES DISPUTES TO BE RESOLVED THROUGH BINDING INDIVIDUAL ARBITRATION, AND IT WAIVES YOUR RIGHT TO A JURY TRIAL AND YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS.

  • Who this Section applies to: The binding arbitration, class action waiver, and jury trial waiver in this Section apply to users who reside in the United States, to the fullest extent permitted by applicable law. If you are a consumer residing in the European Economic Area, the United Kingdom, or another jurisdiction whose law does not permit mandatory pre-dispute arbitration or class action waivers, this Section does not require you to arbitrate: you may bring disputes before the competent courts of your country of residence, you keep all mandatory local consumer protections, and Section 21 governs the applicable law and venue for you. Business and enterprise users are bound by the arbitration provisions below unless a separately signed business agreement specifies a different dispute-resolution forum, in which case that agreement controls. The informal-resolution step below applies to everyone before any formal proceeding.
  • Informal Resolution First: Before filing a claim, you and Brault agree to try to resolve the dispute informally. Send a written notice describing the dispute and the relief sought to support@brault.app (subject “Dispute Notice”), and we will do the same to your account email. If the dispute is not resolved within 60 days of the notice, either party may proceed as set out below. This requirement is a condition precedent to starting arbitration or litigation.
  • Binding Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms or the Services that is not resolved informally shall be resolved by final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules (or its Commercial Arbitration Rules for business users), as modified by this Section. The Federal Arbitration Act governs this Section. The arbitration shall be conducted by a single arbitrator, in English. If you are a consumer, the arbitration will take place in the county where you reside or remotely by videoconference; otherwise it will take place in Delaware, or remotely if the arbitrator so decides. The arbitrator has exclusive authority to resolve disputes about the interpretation, applicability, or enforceability of this arbitration agreement, except that a court decides the enforceability of the Class Action Waiver below. Judgment on the award may be entered in any court of competent jurisdiction. Arbitration fees will be governed by the applicable AAA rules.
  • Exceptions: Either party may (i) bring an individual claim in small claims court, and (ii) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement or misuse of intellectual property rights or unauthorized access to the Services.
  • CLASS ACTION WAIVER: YOU AND BRAULT AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF CLASS OR REPRESENTATIVE PROCEEDING. If this Class Action Waiver is found unenforceable as to a particular claim, then that claim (and only that claim) shall proceed in court rather than in arbitration, and it is severed from arbitration — in no event shall class, collective, or representative arbitration be permitted.
  • Jury Trial Waiver: To the extent any dispute proceeds in court rather than arbitration, you and Brault each waive the right to a trial by jury to the fullest extent permitted by law.
  • Batch Arbitration: If 25 or more similar arbitration demands are filed against Brault by the same or coordinated counsel, the AAA shall administer them in batches of up to 50 demands per batch, with one set of filing and administrative fees and one arbitrator per batch, as a condition of proceeding.
  • 30-Day Opt-Out: You may opt out of this arbitration agreement (but not the Jury Trial Waiver or the rest of these Terms) by emailing support@brault.app with the subject “Arbitration Opt-Out,” your full name, and your account email, within 30 days of first accepting these Terms. Opting out has no effect on any other provision of these Terms.
  • Consumer Rights: This Section applies to the fullest extent permitted by applicable law. If you are a consumer in a jurisdiction that does not permit mandatory pre-dispute arbitration or class action waivers (for example, certain EU/UK consumer protections), those restrictions remain unaffected, and the remainder of these Terms continues to apply.

21. Governing Law and Venue

These Terms and any dispute arising out of or in connection with them are governed by the laws of the State of Delaware, United States, without regard to conflict of law principles, except that the Federal Arbitration Act governs Section 20. For any dispute not subject to arbitration, you and Brault submit to the exclusive jurisdiction of the state and federal courts located in Delaware, and waive any objection to venue there. If you are a consumer, this choice of law does not deprive you of mandatory protections of the law of your country of residence.

22. Modifications to These Terms

Brault reserves the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days’ notice via email or by a notice within the Services before the revised Terms take effect. Changes to Section 20 do not apply to disputes that arose before the change. By continuing to access or use the Services after the revised Terms become effective, you agree to be bound by them; if you do not agree, you must stop using the Services before the revision takes effect.

23. Export Controls and Sanctions

You may not use the Services in violation of applicable export control or economic sanctions laws, including those of the United States. You represent that you are not located in an embargoed country or territory and that you are not on any restricted-party list, and you will not use the Services for any purpose prohibited by such laws.

24. Miscellaneous

  • Entire Agreement: These Terms, together with the policies referenced herein, constitute the entire agreement between you and Brault regarding the Services and supersede all prior agreements or understandings.
  • Waiver and Severability: Our failure to enforce any right or provision of these Terms is not a waiver. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions remain in full force and effect (subject to the class-waiver rule in Section 20).
  • Assignment: You may not assign or transfer your rights or obligations under these Terms without our prior written consent. Brault may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
  • Force Majeure: Brault is not liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, labor disputes, governmental actions, power or internet failures, or failures of third-party providers.
  • No Third-Party Beneficiaries: These Terms do not create any third-party beneficiary rights.
  • Notices: We may provide notices to you via the email associated with your account or by posting within the Services. Notices to Brault must be sent to the contact details in Section 25.
  • Headings: Section headings are for convenience only and have no legal effect.

25. Contact Us

If you have any questions about these Terms or the Services, please contact us at:

Brault App Corporation
support@brault.app
8 The Green 19668
Dover DE 19901, United States.

By creating an account, clicking to accept, or using our Services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service.