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We usually reply within one business day.

How can we help?

Having trouble with something?

  • I can't edit cells in a board table
  • My files aren't syncing to my Mac
  • Remove Download says "Resource busy"
  • Trouble downloading or previewing files
  • My upload is stuck

🚀 Getting started

Create your account, set up your first workspace, and learn the core concepts.

2 articles

📁 Files & workspaces

Upload, organize, and find files with boards, properties, and AI search.

7 articles

🔗 Sharing & review

Shared links, access levels, comments, and the visitor experience.

2 articles

📤 Brault Transfer

Send and receive files with branded transfer pages.

1 article

🖥️ Brault Desktop for Mac

Install, sync with the Finder, and send transfers from the menu bar.

3 articles

💳 Account & billing

Plans, limits, payments, and workspace settings.

1 article

🔒 Security & privacy

Permissions, protected links, and how Brault handles your data.

1 article

🔧 Troubleshooting

Fixes for uploads, downloads, previews, sync, and sign-in problems.

2 articles

Can't find it?

Contact us. We usually reply within one business day.

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